Staffing Recruiting

ThoughtStorm’s recruitment team employs our well-defined approach outlined below for evaluating Candidate’s knowledge, skill, and ability.

Skills

  • ThoughtStorm’s Account Management team, while sharing the new job requested by the clients, also creates a job skill matrix to be filled to evaluate prospective candidate skills by our recruitment team and forwarded to our Recruitment Manager along-with the candidate resume

  • Our recruitment team completes the skill matrix to determine candidate’s acquired skills, and updates are made in the ThoughtStorm database, along-with the candidate Resume

Knowledge

  • Candidate’s resumes are screened for relevant certifications and qualifications by our recruitment team, to check candidate Knowledge level.

 

  • Our recruiters who are highly trained in interviewing skills, evaluate the candidate’s knowledge through dual rounds of interviews. Our interview rounds consist of both technical and communication skills suited to the requirements of the role category.

 

  • In the technical interview round, candidates’ knowledge levels are tested to demonstrate their theoretical knowledge to practical.

Abilities

  1. ThoughtStorm’s Recruitment Managers employ the STAR method to evaluate Candidates’ abilities by giving a live scenario and the prospective candidate present answers to the following questions: 

    What is the Situation? 
    What Task did I have to perform?  
    What Action did I take in this particular situation? 
    And what was the Result of my action? 

  2. Once the interviews are done, our recruiter or manager updates our database with feedback from the interview. 

  3. The resumes of highly qualified candidates are reviewed by our trained Recruiters/Managers and then screened for efficiency by our Account Managers. After the Account Manager has determined the candidate is ideal for the requested position, we share the profiles with the client in their d

  • ThoughtStorm’s Account Management team, while sharing the new job requested by the clients, also creates a job skill matrix to be filled to evaluate prospective candidate skills by our recruitment team and forwarded to our Recruitment Manager along-with the candidate resume

 

  • Our recruitment team completes the skill matrix to determine candidate’s acquired skills, and updates are made in the ThoughtStorm database, along-with the candidate Resume

  • Candidate’s resumes are screened for relevant certifications and qualifications by our recruitment team, to check candidate Knowledge level.

 

  • Our recruiters who are highly trained in interviewing skills, evaluate the candidate’s knowledge through dual rounds of interviews. Our interview rounds consist of both technical and communication skills suited to the requirements of the role category.

 

  • In the technical interview round, candidates’ knowledge levels are tested to demonstrate their theoretical knowledge to practical.

  1. ThoughtStorm’s Recruitment Managers employ the STAR method to evaluate Candidates’ abilities by giving a live scenario and the prospective candidate present answers to the following questions: 

    What is the Situation? 
    What Task did I have to perform?  
    What Action did I take in this particular situation? 
    And what was the Result of my action? 

  2. Once the interviews are done, our recruiter or manager updates our database with feedback from the interview. 

  3. The resumes of highly qualified candidates are reviewed by our trained Recruiters/Managers and then screened for efficiency by our Account Managers. After the Account Manager has determined the candidate is ideal for the requested position, we share the profiles with the client in their desired format. 

ThoughtStorm’s Interview Process For Candidates 

ThoughtStorm has well-defined Candidates Interview criteria for identifying the candidates that meet the mandatory and desirable skills laid out in the job listing shared by the client. ThoughtStorm’s dedicated Account Managers assigned to the Client conduct an initial interview moving on to the next stage of the recruitment funnel. Listed below are the steps/activities performed to ensure only candidates meeting/exceeding client requirements are selected for client submission:

Candidates Meeting/Exceeding Client Requirements

Listed below are the steps/activities performed to ensure only candidates meeting/exceeding client requirements are selected for client submission

  • Prepare job Skill matrix including mandatory and preferred skills listed by the client.
  • Perform blind candidate screening focusing only on job-skills by removing demographic data thereby eliminating hiring bias
  • Candidates are assessed during the initial application phase using the skills matrix
  • Account Managers dedicated to the client, conduct in-person/video interviews to screen outstanding candidates from the diverse candidate pool
  • Candidate body language is observed for gaining intricacies of the individual Interviewee is encouraged to speak about services provided for the references submitted by them, for a cross check of these facts, later on during a call with their references
  • Each candidate is assigned a score on a scale of 1-10, using an M.E.P. system (Mandatory, Essential, Preferred).
  • Select strongest candidate(s) for client submission and inform all applicants of next steps (whether shortlisted or retained for futured opportunities).

ThoughtStorm’s Approach To Validation Of Information In Candidate Resume 

ThoughtStorm has implemented a well-defined Resume validation process to cross-verify the authenticity of the information provided in the candidate resume, which uses a range of reference checking points designed to ensure that the new recruits have the correct credentials for the job. Candidates are asked to share scanned copies of their education certificates / licenses / certifications. Candidate reference calls are conducted to cross-verify skills level listed in the resume and finally Candidate’s Resume verification is conducted with their LinkedIn profile for: 

  • Verification of employment history and dates 
  • Review of their certifications and achievements 
  • Review of their skill endorsements 
  • Review of comments and feedback from their former associates  

ThoughtStorm's Approach To Candidate Reference Check

Below is the general approach we follow to conduct reference checks for candidates:

Collect Reference Details during the interview
Collect Reference Details during the interview

Digital disruptions are forcing banking and financial services organizations to rethink their operating models. Customers are demanding real time social interactions, competitive products, and personalized services; regulations are continually imposing financial and operational controls; and the pressures to increase operational efficiency keep mounting on leaders. Competition in banking is fiercer than ever, reputations are at stake and underperforming is simply not an option.

Compose a list of job Specfic Questions
Compose a list of job Specfic Questions

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Mindfulness,when Contacting the Refernce
Mindfulness,when Contacting the Refernce

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Approach To Determine Whether A Qualified Candidate Is Suitable For A Customer

ThoughtStorm has a well-defined process to determine if a qualified candidate is suitable for the customer. 

  • ThoughtStorm’s Technical Recruiters carefully screen the prospective Candidate’s profile (Resume) against the job listing shared by the Client
  • Our Technical Recruiters review candidate interview results updated in the ThoughtStorm database 
  • The Technical Recruiters then contacts the candidates’ references to cross-check candidate abilities, experience, skills, and services provided 
  • Profiles of the highly qualified and skilled candidates are shared with the clients 

ThoughtStorm’s Approach To Candidate Reference Check 

ThoughtStorm’s Approach To Candidate Reference Check 

Our KPO services allow you to reduce operational costs by leveraging our expertise, technology, and infrastructure, so you don't have to invest in expensive equipment or software.

Collect Reference Details During The Interview

Outsourcing non-core business processes allows you to focus on your core competencies, such as product development, sales, and marketing, which can lead to increased profitability. 

Compose A List Of Job Specific Questions

KPO services can be scaled up or down depending on your business needs, allowing you to respond quickly to changing market conditions. 

Mindfulness, When Contacting The References

Our team of experienced professionals has the expertise to handle your business processes efficiently and effectively. 

Talk to Our Experts

Mudit Kumar

Job Title

Experienced Recruitment management head with 15+ years specializing in account management, adept at leading recruitment teams and fostering client relationships in IT/ITES…