Application Support Management

Reduce Costs and Gain Operational Flexibility

Application support management is an important element towards enhancing and extending the life of the applications. We focus on seamlessly maintaining and transforming your business-critical applications to meet changing business needs. Our Application Support services includes a set of process frameworks, pricing engines, and flexible governance model to transform support services to improve productivity, achieve higher operational efficiency and cost.

Maximize Business Value Delivery

ThoughtStorm recognizes the day to day challenges of IT managers who are trying to find ways to increase business agility through IT. Our application support services can help you by providing a unified approach of integrating, people, processes, tools and solutions. Application support and management offers the following services:

• Application maintenance
• Application development
• Error tracking and debugging
• Version upgrades
• Version enhancements
• Comprehensive user support
• Helpdesk support
• Technical troubleshooting
• Performance monitoring
• Performance testing
• Quality assurance testing
• Documentation development and maintenance

Elevating IT Reponses to Business Needs

At ThoughtStorm, our application support and management services ensure a high performance platform for operating and managing your business applications. Our comprehensive set of frameworks, proven methodologies and domain expertise help enable our customers to achieve:

• Faster time-to-market
• Improved operational efficiency and reduced cost by decreasing the number and duration of business-critical application outages
• Best utilization of improved productivity for strategic initiatives